Knowledge bases
Last updated: Monday, 20 January 2025
Repositories or databases that store and organise information, data, and knowledge related to a specific topic, product, service, or organisation.
Relies on structured data.
A self-service resource. Examples: FAQs, how-to guides or tutorials, product manuals, policies and procedures, video guides and interactive walkthroughs.
- [?] How does a knowledge base relate to and/or differ from other information artifacts like databases or documents?
- [?] Could oral storytelling traditions be conceptualised as a form of knowledge base?
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